TERMS & CONDITIONS

ALL SALES FINAL

Unless the item is faulty or you received the wrong item, in which case you should contact us via email (yugenclothes@gmail.com) or the contact form. Specify your order number and detail your issue. We'll get back to you asap to make it right. Items sent back to us without prior contact will not be considered.

If your return is accepted, you'll receive your refund via your original payment method. Please allow a few working day delay for the bank to process the refund.

SHIPPING 

We process and ship all orders from Paris, France. We can not be accountable for any damage/delay/loss caused by the carrier or any other external factor. In the unfortunate case where the carrier lost/damaged your package, please contact their customer support.

Please allow up to 1 week after your order for us to process your package.

After that, shipping delay varies :

France : 2 to 4 business days

EU : up to 10 business days

RoW : up to 15 business days.

Note : international shipping may be subject to additional duty taxes depending on the law.